Shipping policy

We work all the time but only ship from Monday to Friday excluding Canadian holidays. All production and shipping times are in business days and do not include days that we are closed.

Domestic Orders

Most of our items generally take 2-10 business days to produce and ship. We are located in Canada but ship from both Canada and the USA. We ship within Canada with Canada Post (Expedited service). We handle all importing so most orders shipping to Canada and the USA will never encounter duties or customs fees providing they are below $800.00. For orders over $800.00 shipping in the USA there may be customs fees which are also subject to the shipping method. We ship orders valued under 800$ via USPS and orders valued over $800 are shipped by DHL.

International Orders

International orders generally take 10-15 business days but may be delayed & subject to customs fees or duties by your country. If applicable, these will be assessed upon delivery. Unfortunately we do not cover these fees so please contact us directly if you have concerns regarding your order. International orders will not have a tracking number since they are untraceable once they leave Canada & the USA. *While we do ship worldwide there are some countries that we cannot ship to. For destination restrictions please refer to the USPS and Canada Post web sites directly.

Shipping rates and taxes are calculated at checkout time based on your address and order value. All rates include packaging costs.